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2020 Kia Soul Recalls & Problems

2020 Kia Soul: 1 official recall and 390 owner complaints to NHTSA, most often about engine.

Year to avoid: the 2020 Kia Soul
  • • 2.2x more owner complaints than nearby model years
Consider the 2021 Kia Soul instead
Based on official NHTSA recall and owner-complaint data. Compare every year →
1
Recalls
390
Owner complaints
9
Crashes reported
6
Fires reported

Most common problems reported by owners

Engine246 complaints

“My car quit running and when I checked the oil there was none and this has been three months ago”

Power Train91 complaints

“The vehicle experienced complete and sudden engine failure while actively driving on a roadway. The engine began making loud, violent knocking noises, the check engine light illuminated, and the vehicle completely stopped and lost all motive power mid-drive. I believe this is directly caused by the defective piston oil rings covered under NHTSA Safety Recall Campaign 21V-259 (Kia Campaign SC209). …”

Unknown Or Other52 complaints

“This car was purchased in December of 2025 with 26K miles on it. There are stall issues when using the auto start stop feature. I had to power down the car and restart it up to get the car to move. It also will throw the check engine light code and then after you drive it, it goes away which makes it difficult to take to a service shop for diagnosis. Recently the car is now at 28K (9 mo later) and…”

Electrical System28 complaints

“The vehicle has experienced intermittent stalling and near-stalling while driving. The problem began after a prior Kia engine replacement related to DTC P1327/P132700. After the engine replacement, the vehicle developed additional drivability and warning-light concerns, including P0420 and communication/CAN faults. An authorized Kia dealer later documented that the vehicle had stalled a few times,…”

Steering16 complaints

“The contact’s wife owns a 2020 Kia Soul. The contact stated while driving at various speeds and turning the steering wheel, the steering wheel failed to return to center. There were no warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the steering rack, and pinion plugs were faulty and needed to be replaced. The v…”

Fuel/Propulsion System15 complaints

“There was a recall-SC209A for a faulty piston ring. This vehicle “passed” prior to my purchase. I was unaware that my vehicle was part of the recall- when the VIN is entered in the NTSB website, no active recalls show. Starting in 10/24, the vehicle began having problems accelerating, and when I brought to my local mechanic it was found to be nearly empty on oil despite a recent oil change. I h…”

Vehicle Speed Control14 complaints

“This car was purchased in December of 2025 with 26K miles on it. There are stall issues when using the auto start stop feature. I had to power down the car and restart it up to get the car to move. It also will throw the check engine light code and then after you drive it, it goes away which makes it difficult to take to a service shop for diagnosis. Recently the car is now at 28K (9 mo later) and…”

Structure11 complaints

“The pearl white paint on my car has begun to bubble and peel off in several sections. One of the areas is around the top of the front windshield, and I am concerned that will affect the windshield itself, which might crack or not hold securely. There is also a large section of paint which has peeled off, down to the metal, on the right rear door, and I am concerned that water will make its way int…”

Official recalls (1)

ENGINE#21V259000 · 13/04/2021

Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.

Fix: Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC209.

Recall repairs are free. Check a specific car with its VIN on our recall lookup or at NHTSA.gov .

Thinking of buying one? See its Deal Score and what repairs will really cost you.

Other Kia Soul years

Other 2020 cars: recalls & problems

More from Kia

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint databases. Complaints are unverified owner reports.

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