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2024 Hyundai Santa Cruz Recalls & Problems

2024 Hyundai Santa Cruz: 1 official recall and 36 owner complaints to NHTSA, most often about power train.

1
Recalls
36
Owner complaints
3
Crashes reported
0
Fires reported

Most common problems reported by owners

Power Train11 complaints

“WHILE DRIVING ON I-81 UP A STEEP GRADE, TRUCK SUFFERED A SUDDEN POWER LOSS, WITH SPEED DROPPING TO 35 MPH FROM 65 MPH. ATTEMPTS TO REGAIN SPEED FAILED AND IT FELT LIKE TRUCK DOWNSHIFTED TO A LOWER GEAR. 35 MPH CONTINUED UNTIL I DECIDED TO USE TRUCK CRUISE CONTROL TO ATTEMPT TO GAIN SPEED. I WAS WORRIED ABOUT TRACTOR TRAILERS HITTING ME DUE TO LOW SPEED. FINALLY GOT VEHICLE TO 65 MPH BUT WOULD N…”

Engine6 complaints

“Upon starting the vehicle is doesn't act normal and when placed In drive it feels like brakes are applied and it doesn't want to hardly move even when pressing the throttle all the way down. This has also happens a couple times when at a stop and have to pull over and turn the vehicle off and restart. My so. Drives this vehicle and I feel this is a huge safety concern if he is able to get the vehi…”

Vehicle Speed Control5 complaints

“Contact owns 2024 Honda Santa Cruz. The contact stated while driving 45 mph on the highway vehicle wasn't responding while accelerator pedal was depressed. The contact stated there was no warning lights on vehicle before incident happen and that contact had to turn off and on the vehicle to make it function. correctly. The contact was able to contact dealer. The manufacturer was not made aware of…”

Fuel/Propulsion System4 complaints

“WHILE DRIVING ON I-81 UP A STEEP GRADE, TRUCK SUFFERED A SUDDEN POWER LOSS, WITH SPEED DROPPING TO 35 MPH FROM 65 MPH. ATTEMPTS TO REGAIN SPEED FAILED AND IT FELT LIKE TRUCK DOWNSHIFTED TO A LOWER GEAR. 35 MPH CONTINUED UNTIL I DECIDED TO USE TRUCK CRUISE CONTROL TO ATTEMPT TO GAIN SPEED. I WAS WORRIED ABOUT TRACTOR TRAILERS HITTING ME DUE TO LOW SPEED. FINALLY GOT VEHICLE TO 65 MPH BUT WOULD N…”

Unknown Or Other4 complaints

“We purchased our 2024 Santa Cruz [XXX]. On [XXX] the Santa Cruz we purchased from Korum Hyundai Dealership died on the highway as my husband and I were heading to town through the mountains. We had to roll to the side of the road as the Santa Cruz just lost all power and would not accelerate, it just died and lost power. I thought it was a fluke. My husband was driving. I asked if he had hit …”

Service Brakes3 complaints

“I’m concerned about the power brakes I’ve received these faults a few times. DTC DTC System DTC Sub System C184987 CHASSIS LKAS Also there are reports online that other owners have experienced this issue with their Santa Cruz’s Some reporting dealers lack of concern. Diagnostics History My vehicle Last Reported Original Date Mileage Status DTC DTC System DTC Sub System 02/23/26 02/20/26 …”

Lane Departure3 complaints

“I’m concerned about the power brakes I’ve received these faults a few times. DTC DTC System DTC Sub System C184987 CHASSIS LKAS Also there are reports online that other owners have experienced this issue with their Santa Cruz’s Some reporting dealers lack of concern. Diagnostics History My vehicle Last Reported Original Date Mileage Status DTC DTC System DTC Sub System 02/23/26 02/20/26 …”

Seat Belts2 complaints

“I recently noticed a malfunction with the front passenger seatbelt buckle in my 2024 Hyundai Santa Cruz at approximately 48,000 miles. After unbuckling, the red release button would remain stuck in the depressed position. This prevented the seatbelt tongue from being inserted and latched again. Tapping the buckle several times allowed the button to return to its normal position, after which the se…”

Official recalls (1)

STEERING:ELECTRIC POWER ASSIST SYSTEM#24V412000 · 05/06/2024

Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.

Fix: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 261.

Recall repairs are free. Check a specific car with its VIN on our recall lookup or at NHTSA.gov .

Thinking of buying one? See its Deal Score and what repairs will really cost you.

Other Hyundai Santa Cruz years

Other 2024 cars: recalls & problems

More from Hyundai

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint databases. Complaints are unverified owner reports.

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