Dealer visit checklist
2020 Volkswagen Jetta checklist
Print it or keep it on your phone. Tick each item as you go so nothing gets missed.
Inspect the car
- Check every panel gap and look for mismatched paint (signs of past accident repair)
- Look at the tires: even wear, matching brands, at least 4/32" tread
- Check under the car and engine bay for oil, coolant or other leaks
- Start the engine cold; listen for knocks, ticks or squeals and watch for smoke
- Test every window, lock, seat, light, the A/C, heat and infotainment
- Test drive on city streets and highway: straight braking, smooth shifts, no pulling
- Ask for the service records and a vehicle history report
- Have an independent mechanic do a pre-purchase inspection (about $100–$200)
Known 2020 Volkswagen Jetta problems to check
- DSG (dual-clutch automatic) transmission can shudder or hesitate at low speeds, especially before the fluid warms up — a software update or fluid change often helps but doesn't always fully resolve it
- 1.4L turbocharged engine has known PCV (positive crankcase ventilation) system issues that can cause oil consumption and check-engine lights, typically surfacing after 60,000 miles
- Electronic power steering has generated owner complaints about a numb, overly light feel and occasional intermittent warning lights requiring module inspection
- Infotainment touchscreen (MIB II system) can freeze or reboot unexpectedly; a dealer software reflash is the common fix
- Interior trims and door panel clips are prone to rattles and minor creaks as mileage climbs past 50,000 miles
Ask: have these recalls been fixed?
- SEATS: Volkswagen Group of America, Inc.
- AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE: Volkswagen Group of America, Inc.
- SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER: Volkswagen Group of America, Inc.
- TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Volkswagen Group of America, Inc.
- ELECTRICAL SYSTEM:IGNITION:SWITCH: Volkswagen Group of America, Inc.
- FUEL SYSTEM, GASOLINE: Volkswagen Group of America, Inc.
Negotiate the price
- Know the typical price: about $16,000 for this model year
- Negotiate the out-the-door price, not the monthly payment
- Get the full price with every fee listed in writing before you sign
- Bring your own loan pre-approval so the dealer has a rate to beat
- Say no to add-ons you didn't ask for (paint protection, VIN etching, nitrogen tires)
- Negotiate your trade-in separately, after the car's price is agreed
- Be ready to walk away; another listing is usually a click away