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2020 Mazda CX-5 Recalls & Problems

2020 Mazda CX-5: 0 official recalls and 108 owner complaints to NHTSA, most often about electrical system.

0
Recalls
108
Owner complaints
10
Crashes reported
0
Fires reported

Most common problems reported by owners

Electrical System31 complaints

“Car stalls and 3 warning lights flash on the dashboard- “front radar sensor system malfunction”, “forward smart city brake support malfunction”, “smart brake system malfunction” and check engine light turns on. Car still drives but gas pedal and brake pedal don’t seem to work as well. Have to pull over, turn engine off and restart. Check engine light still on but other warning lights disappear. Ch…”

Unknown Or Other25 complaints

“I purchased a brand new Mazda CX5 in 2020 that now has 46,000 miles on it. It is experiencing the known “ghost touch” issue in which the entertainment system and screen displayed in the center of the dashboard turns itself off and on, changes settings, shuts off navigation while driving, changes the radio from FM to AM, changes the time zone, drops hand free phone calls, initiatives hands free pho…”

Engine17 complaints

“Cylinder Head has failed at 53,000 miles. Mazda has a technical service bulletin acknowledging that this is a common occurrence with this part. They have an extended warranty for the turbo engine but not for the standard engine. Looking through online forums, there are hundreds of not thousands of these issues for this model year and engine. Mazda has clearly acknowledged there is an issue and …”

Service Brakes15 complaints

“Car stalls and 3 warning lights flash on the dashboard- “front radar sensor system malfunction”, “forward smart city brake support malfunction”, “smart brake system malfunction” and check engine light turns on. Car still drives but gas pedal and brake pedal don’t seem to work as well. Have to pull over, turn engine off and restart. Check engine light still on but other warning lights disappear. Ch…”

Forward Collision Avoidance12 complaints

“When coasting into a parking space the car suddenly accelerated. At a high rate of speed, the car jumped the curb and planting area of median separating the parking area. The car struck 2 other cars on the other side of the median. The car directly in front of my car was moved several feet. My air bag deployed.”

Power Train8 complaints

“Started smelling burning oil in 2020 Mazda CX-5 non turbo with 34,000 miles. Auto shop states it is a cracked cylinder that will cost over $7,000 to repair. A Google search shows it is a known issue but Mazda has not extended the warranty for non-turbo models.”

Vehicle Speed Control6 complaints

“When coasting into a parking space the car suddenly accelerated. At a high rate of speed, the car jumped the curb and planting area of median separating the parking area. The car struck 2 other cars on the other side of the median. The car directly in front of my car was moved several feet. My air bag deployed.”

Structure6 complaints

“SUNROOF EXPLODING - 2020 Cx5 I've seen other reports on mazda forums happending on cx the sunroofs RANDOM normal temp in chicago IL on Halloween night”

Official recalls (0)

No recalls on file with NHTSA for this model year.

Recall repairs are free. Check a specific car with its VIN on our recall lookup or at NHTSA.gov .

Thinking of buying one? See its Deal Score and what repairs will really cost you.

Other Mazda CX-5 years

Source: U.S. National Highway Traffic Safety Administration (NHTSA) recall and complaint databases. Complaints are unverified owner reports.

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